Terms & conditions

Here at Browbird, creating aesthetics that enhance your natural beauty are our passion! However, your safety is our absolute highest priority therefore the following applies to all cosmetic tattoo procedures.

Risk Disclosure

The owner/operator of Browbird is a Registered Nurse (NMW0002311014) and a qualified Cosmetic Tattoo Technician so you can be assured that high standards of practice are implemented to ensure your safety. However, due to the nature of skin and its uniqueness to every individual, combined with factors that are out of our control, the following is a list of points that help us manage your expectations and to help you understand that there are unlikely but potentially undesirable outcomes of cosmetic tattoo that you should consider.

  • Occasionally additional sittings may be required outside your initial 2 appointments in order to create optimum results, this will be at the clients cost.

  • The amount of colour/pigment retention can not be guaranteed.

  • Your artists will do their best to meet the expectations of your brief however expectations in this regard need to be realistic. Perfect symmetry is impossible and in some instances can actually highlight unsymmetrical facial features.

  • Infection and scaring are a risk whenever we enter the skin.

  • Pigment is filtered by skin and some skin holds different particles of pigment more efficiently than others, therefore the exact colour of your tattoo can not be determined prior to the treatment.

  • Although it may never completely disappear, over time, your tattoo may fade and can sometimes lose its warmth in colour. The result is generally a cooler, ashy tone and can usually be rectified with a Colour Boost (see services tab for prices).

  • Colour boosts may be required every 1-3 years. We understand this is vague but due to the nature of skin and how unique we all are, there’s no certain answer.

  • We encourage all clients to conduct their own research about cosmetic tattoo and ask any or as many questions as required prior to making their booking if they have any concerns.

Following a strict aftercare regime, and seeking guidance early if concerns are raised, may dramatically reduce any risks associated with your procedure..

Pre appointment prep

  1. If you have recently had cosmetic injections or any kind of facial surgery, you should seek advice from the provider of that service about when it is appropriate to proceed with cosmetic tattoo. If they need to contact us, please provide them with our details.

  2. Maintaining healthy levels of hydration can assist with good pigment retention.

  3. Do not consume any caffeine or blood thinning substances for 24 hours prior to your appointment. This includes but is not limited to coffee, ibuprofen and alcohol.

  4. We know our babes are busy but wherever possible please come to your appointment with a clean face.

AFTERCARE

By engaging Browbird to do your cosmetic tattoo treatment you agree to following our best advice below and any additional instruction given to you at your appointment.

DO

  • Call whenever you have any questions or concerns

  • Wash your hands before and after cleansing and applying aftercare product

  • Keep your brows clean

  • Irrigate with running water if contaminated

  • Beware of the signs of infection and report without delay

  • Apply aftercare product provided at your appointment as instructed only

  • Follow these instructions and any others given to you at your appointment

DO NOT (until brows are fully healed)

  • Get sunburnt

  • Go swimming

  • Apply makeup to the area

  • Allow your brows to remain wet for longer than required for cleaning and irrigation purposes

  • Pick at your cosmetic tattoo

  • Use alternative products purchased from other providers - ESPECIALLY PAW PAW OINTMENT.

RESCHEDULING policy

Rescheduling your appointment requires at least 3 days notice. Failure to give notice may result in forfeiting your deposit. Reasonable requests for rescheduling will always be considered although they are subject to appointment availability.

At the discretion of the business, rebooking may be refused if the client does not show up to their appointment or excessively reschedules their appointment.

Privacy

We collect your personal information and may be required to share it with third parties in order to safely obtain products and advice for your procedure.

You may be asked for verbal consent to photographs at your appointment, if you give this consent, your photograph may be used for promotional purposes. If you do not like these images or are offended by any of our content please contact us to discuss.

Your contact details may be used from time to time to notify you of services that may be of interest to you. If you do not wish for this to happen please advise us in writing.

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